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At ACE, the experience you have when ordering our industrial lighting fixtures is of utmost importance. Our professional services and experienced sales managers,engineers, and support staff are a guarantee that you will enjoy a hassle-free process that will help you accomplish your business goals.
Lighting Solutions
Our company has rich experience in the industrial lighting industry. Based on specific project requirements or customer needs, we can provide tailored lighting solutions including product recommendations or customization, lighting scheme, suggestions for installation etc.
Dialux Simulation
We use Dialux Simulation software to create accurate 3D models of your lighting project. This allows us to simulate different lighting scenarios and optimize the design for maximum efficiency and effectiveness.
Warranty Service
Our company is committed to providing high-quality LED industrial lighting solutions to our clients. As part of our dedication to customer satisfaction, we offer a 5-year warranty by default on all of our products except for some specific items. This means that if any issues arise with the lighting fixtures during this time, our team will work quickly to resolve them and ensure that our clients are completely satisfied. Additionally, for clients who require even greater peace of mind, we offer an extended warranty of up to 10 years. This level of support is unmatched in the industry and demonstrates our commitment to providing reliable, long-lasting lighting solutions for our clients.
Product Certification Service
As an export-oriented enterprise, ACE has been committed to producing LED lamps that meet international standards and safety regulations, and has applied for necessary certifications in the sales market to assist customers in sales and subsidy applications. For example, the products sold to the North American market have all been certified by ETL and DLC, and we have also prepared CE and RoHS certifications for European customers. In addition to applying for necessary certifications, we will also apply for special certifications according to the situation, such as D-Mark fire certification, NSF, etc.
Exclusive Sales
With our exclusive agency services, our partners will have access to our full range of products and technical support, as well as marketing and sales assistance. We believe in building strong partnerships with our clients to ensure mutual success and growth in the industry. Contact us today to learn more about our exclusive agency services and how we can work together to bring the best LED industrial lighting solutions to the market.
Product Customization or OEM Service
With more than a decade experience in developing industrial LED lighting, ACE is confident to offer the best OEM service to our customers. We understand that our clients have unique needs and preferences, and we are committed to providing customized solutions that meet their specific requirements. Our experienced team of engineers and designers work closely with clients to ensure that each product is tailored to their specifications, from the design and production to the packaging and shipping. With our OEM service, clients can enjoy the benefits of having their own branded products while still receiving the high-quality and reliable performance of our Industrial LED luminaires.
SKD Services
We are pleased to offer SKD shipment services for our LED Industrial Lighting products. This service allows our customers to receive products that are partially assembled, making it easier and faster to complete the final assembly process. With our SKD shipment service, customers can save time and resources, reducing the overall production costs and increasing efficiency. Our team is dedicated to providing high-quality products and services to meet the needs of our valued customers. Contact us today to learn more about our SKD shipment services and how they can benefit your business.
All-round Technical Support
At ACE, we go beyond just providing products and services; we offer comprehensive technical support to address all your queries and concerns. Whether you’re seeking information about product specifications, industry trends, or facing technical challenges, our dedicated team is here to assist you every step of the way. From guiding you through our lighting solutions and Dialux simulations to offering expertise on certifications and customization options, we ensure you have the knowledge and assistance you need to make informed decisions.
Moreover, our commitment extends beyond our own offerings. Even if your inquiries are not directly related to our products or services, we’re here to provide professional guidance and insights. Our aim is to be your trusted partner, offering reliable support and expertise to help you succeed in your endeavors.
Sustainable Solutions & Continuous Improvement
